How This FAQ Works for You
We put this page together because the same questions come up again and again — how to add funds via bKash, what happens when a Nagad transfer is pending, how to log back in on a new handset. Rather than sending you to a long terms document, we answer each one directly here. If your question is about a deposit that hasn't
reflected yet, the answer is usually in the wallet confirmation step: open your bKash or Nagad app, check that the transfer went through to the account number shown on the deposit screen, then allow a moment for it to post. Rocket payments follow the same path. For account access on a new device, the OTP sent to your registered number is the
key step — enter it within the time shown and your session opens normally. If something still isn't resolved, our support team is reachable via live chat directly from the lobby. Players in Dhaka and across Bangladesh can reach the same support channel from any handset.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Live Chat Support